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FAQs
 

Should I remodel or should I sell?

Why should I consider selecting a more recognizable company like TBF and not the lowest price?

What positive things do I look for in a remodeling company?

What negative things do I look for in a remodeling company?

Do I want a contractor that will only work with the required building permits and according to the current building codes and regulations?

What type of contract should I expect from my contractor?

How do I finance my project?

Should I have a budget before I call a contractor and should I tell him what investment I am comfortable with?

Why do I hear so many horror stories about remodeling?

How concerned should I be about dust and dirt during the remodeling process?

How do I go about selecting fixtures, appliances, cabinets and the like?

Is our project manager on site every day?

Why is remodeling expensive when compared to new construction, for example?


Should I remodel or should I sell?

This sometimes difficult decision should be considered cautiously with attention to several key variables, such as real estate comparables, remodeling activity in your neighborhood, the desirability of your neighborhood because of good schools, shopping, tolerable traffic, etc., and the net cost to you if you buy a larger and more expensive home elsewhere.

Occasionally, the price tag for a significant renovation is the motivation to hit the real estate ads and weekend open houses looking for that perfect house that doesn’t need a major remodeling job. However, before you run, you should check with a trusted real estate agent on the value of your home after the renovation; it’s often better to remodel and keep your neighbors and the kids’ schools than to buy a more expensive house elsewhere.

Most of us don’t want to own the most expensive house on the street, but if your long-term plans allow you to stay several years, a custom renovation is more likely to make financial sense and give you the environment that works for your family.

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Why should I consider selecting a more recognizable company like TBF and not the lowest price?

There are many compelling reasons to hook up with legitimate remodeling companies with experience and credentials, the same reasons you do business in other areas of you life with organizations and individuals with a verifiable track record. We are continuously amazed that so many people choose so-called remodelers with no business structure or experience to alter or add on to their single largest investment, their homes. Good hands-on skills such as carpentry do not alone make a viable company.

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What positive things do I look for in a remodeling company?

Look for a company eager to give you solid, local references and affiliations and to show you some of their work (even in progress). You want a company who often does the kind of work you are considering (Kitchens, Baths, additions, etc.) and of the quality you hope for. The companies you interview should readily explain how projects are run and in some cases even introduce you to selected personnel. A professional contractor is one who takes care of its employees and operates as a business with appropriate documentation, permits and licenses.

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What negative things do I look for in a remodeling company?

You look for the same warning signs as you would for any suspicious business. You should especially be concerned if the company gives you a quick low price and is in a hurry to start. Any pressure tactics are inappropriate and often a red flag, and if you attempt to perform due diligence on these types of companies, you’ll often find there is no company at all. There are far too many competent, experienced, legitimate remodeling companies in Atlanta for anyone to have to fall into the hands of unethical outfits.

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Do I want a contractor that will only work with the required building permits and according to the current building codes and regulations?

The short answer is YES. You are protecting yourselves and your investment. Short cuts may seem expedient and harmless on occasion, but exercise extreme caution before you decide to step outside of the lines, and don’t trust a contractor who appears interested in cutting corners. Remember that building codes are constantly changing and only a reliable contractor will stay abreast of these changes and implement all changes as quickly as possible.

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What type of contract should I expect from my contractor?

Fair and enforceable contracts do not always look exactly alike, but they generally cover the same ground and always require more than one page of double-spaced type. There are too many provisions to cover here, but if you suspect that the contract you have been offered is less than adequate or worse, have it reviewed by a professional or get your hands on a typical construction contract from a bookstore or the internet and make a comparison. Contracts are important for many reasons, not the least of which is that the offer of a solid and fair contract indicates that you have made a good choice in a remodeling company.

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How do I finance my project?

There are, naturally, several methods to choose from in financing your remodeling work. When interest rates are favorable, one of the most popular avenues is to acquire a construction loan based on the appraised value of the remodeled home and then refinance the existing mortgage and the loan into a new mortgage at the prevailing rate. Smaller and moderate projects can be financed from savings, home equity lines, home improvement loans, selling your Microsoft stock, or a combination of the above. Many own properties with significant equity, which can be used as a sound basis for project financing.

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Should I have a budget before I call a contractor and should I tell him what investment I am comfortable with?

Well, the answer to this one is not altogether simple. First, you always have some idea of what you want to spend, and almost always you know the upper limit of what you can spend. Second, you are usually not well equipped to guess how much your renovation should cost. Our advice is to first concentrate on finding a contractor who meets your criteria and with whom you are comfortable. Then it is appropriate and helpful to at least share some investment parameters, if not exact figures, so that design work can be accurate and reasonable. So many times nothing is said about “the budget” until the 15 pages of plans are complete and the estimate is twice what the silent budget is. This is avoidable.

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Why do I hear so many horror stories about remodeling?

Because there are unfortunately many to hear; because stories about projects gone bad get more attention than the quiet successes, and because, in large part, contracting in Georgia remains an unregulated, unlicensed activity except for local codes and regulations. In other words, you can be a contractor by calling yourself one, getting a business license (which requires no testing or background check) and going out and getting a job. This is the most compelling reason to focus your search on established companies.

Fortunately, legislation putting state regulated licensing in place has passed and is waiting funding. Meanwhile, Contractors who have certification from NARI (National Association of the Remodeling Industry) have passed a comprehensive industry exam.

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How concerned should I be about dust and dirt during the remodeling process?

The amount of dust and airborne particles generated is obviously a function of the scope of the project. Major remodeling projects are in a state of constant agitation and dust is pervasive. On more limited projects, especially where there is less structural and drywall work, dust is still an issue but on a more predictable basis. We always make the best effort we can to seal off the work area(s) with products made specifically for this use, including plastic doors with zippers and other protective products for floors and stairs. No matter how carefully barriers are installed, unless the work area is completely sealed off from the rest of the home, dust will migrate. Regular project cleaning helps, and minimizing traffic between areas certainly minimizes dust and dirt shifting, but patience with the process is also required.

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How do I go about selecting fixtures, appliances, cabinets and the like?

Though it is always a good start to “window shop” and study magazines for starters, you will most likely need a guide through the jungle of products and vendors before all is said and done. Once we know what kind of look and price range you are comfortable with, we can set up appointments with our selected vendors so that you have the opportunity to learn about the products you are considering. We believe that this educational process is vital when faced with so many alternatives. Hopefully, we can save you time and assist you in confidently making your selections.

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Is our project manager on site every day?

Yes, the project manager will be on site every day, and if he is on vacation or ill, we will assign someone to fill in. Keep in mind that the project manager has responsibilities that may involve running errands, dropping by the office, or dealing with another project. We limit the workloads of our project managers to allow them to fulfill their responsibilities to each client, and we strive to keep projects geographically convenient as well. We strongly believe that ongoing, open communication with our clients is critical to project success. You can find us when you need us.

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Why is remodeling expensive when compared to new construction, for example?

Grab a cup of coffee and we can talk for a while. Seriously though, remodeling may look and smell and sound like new construction, but it costs more and takes longer. In remodeling, we are much more involved with existing conditions beyond the lay of the land—existing foundations, walls, roofs, mechanical conditions etc. We have to work almost always in circumstances where our clients still have to get up, have breakfast and head out to work. We often have to match existing finishes and blend into them, not to mention unlevel floors and unplumb walls. A better comparison might be to restoring an old car, and, on the upside, you didn’t want to have to move anyway, so the results can be very gratifying.

FAQs
 

The larger the project, the more questions that come up.